2018-04-09

Field Service Tech 17-129CM
Job Opportunity at OMAX Corporation

Posted on Apr 9

http://www.omax.com    

Location: Dayton, Columbus, Akron, OH
Job Type: Full Time
Job ID: W4157052

This position reports to our Customer Service department providing strong after-sales service to valued customers world-wide.  The qualified candidate must live within a one-hour driving radius (with traffic) to an international airport and will travel to domestic and/or global customer locations weekly from your home location to perform new machine installations, machine troubleshooting assistance and contracted maintenance service.

OMAX Corporation is a rapidly growing, leading provider of precision-engineered abrasive waterjet systems.  OMAX has brought together the leading innovators and experts in abrasive waterjet technology, fostering an environment that promotes teamwork and a dedication to excellence.  The capabilities of our machines consistently evolve to meet the diverse and changing needs of our customers.

Requirements:

  • Travel back and forth from your location to the customer site
  • Uncrating and inventory of the OMAX supplied equipment
  • Layout and permanent placement of the equipment
  • Assembly and interconnection of the supplied sub-assemblies
  • Perform a system test – repair and correct anything not operating properly
  • Customer training on the new system
  • Ensure the job is completed and the site is clean and tidy
  • Follow-up training
  • Machine troubleshooting assistance
  • Perform contracted maintenance service
  • Assist the sales department with customer interactions such as pre-sales visits, test cuts, and machine wellness visits
  • Occasional assistance in the customer service department with “Technical” phone support to customers 
  • Professionally represent OMAX Corporation at all times
  • Perform all other duties as deemed necessary by the department manager or supervisor

Qualifications:

  • 2 year technical school degree or equivalent
  • 3 years previous experience as a field service technician
  • Self-starter who can work from a remote location on his own
  • Must live within a one-hour driving radius (with traffic) to an International Airport
  • Ability to travel extensively throughout the world for 2-3 weeks at a time
  • Current passport and driver’s license
  • Excellent customer interaction skills
  • Excellent mechanical and electrical control system aptitude
  • Displays patience and perseverance to complete an assigned task
  • Good computer skills, including Microsoft Office Suite and AutoCAD (or similar) drafting software experience
  • Ability to lift 75 pounds

OMAX Corporation offers an excellent compensation package that includes a competitive salary, generous benefits such as medical, dental, and vision coverage, short-term and long-term disability coverage, a 401K Plan with company matching, education reimbursement, paid holidays, vacation and sick time.  Only qualified applicants will be contacted; must be able to work for any company within the United States.  Fax resumes to (253) 872-9660 or email resumes to humanresources@omax.com.

OMAX Corporation is an equal opportunity employer

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